Last updated: 27 October 2026
Vinlio & Associates respects your privacy. This policy explains how we handle personal information when you visit our website, contact us or use our legal services. We also have professional duties of confidentiality.
Information we collect
When you enquire, we collect the details you provide, such as your name, email address, phone number, the service you are interested in and your message. If you engage us, we may collect information needed for your matter, including identity documents and relevant family, financial or estate information. This may include information about other people involved in the matter.
We usually collect information from you through our forms, emails, calls and meetings. Where relevant and appropriate, we may also receive it from a person you authorise, a referrer, a court, a government body, a financial institution or another party involved in your matter. Our website systems may record technical details such as your IP address, browser and pages visited.
Please avoid sending sensitive documents through an initial website enquiry unless we ask you to do so.
Why we use information
We use personal information to respond to enquiries, assess whether we can assist, provide legal services, communicate about a matter, manage billing and records, protect our website and meet legal or professional obligations. If you do not provide the information needed for an enquiry or matter, we may be unable to respond fully or provide the service.
Who receives information
We may share information with people and organisations involved in your matter, such as courts, registries, financial institutions, other legal professionals or experts, where appropriate and permitted. Providers supporting our website, email and business systems may also process information for us. We may disclose information when you authorise it or when the law requires or permits it, subject to our professional duties. We do not sell personal information or give enquiry details to third parties for their own marketing.
Website analytics and cookies
Our website uses Google Analytics and Google Tag Manager to help us understand visits and improve the website. These tools may use cookies and collect information about pages viewed, device and browser details, approximate location and website interactions. You can control cookies through your browser settings, although this may affect how some website features work.
Storage, security and retention
We take reasonable steps to protect information held in electronic and paper records from loss, misuse and unauthorised access. We keep information for as long as needed for its purpose and any applicable legal or professional recordkeeping requirements. When it is no longer required, we take appropriate steps to destroy or de-identify it, where lawful.
Overseas processing
Some service providers may process information outside Australia. Website usage information sent to Google may be processed in the United States and other countries where Google operates. Hosting, email and other technology providers may also process information overseas. Contact us if you would like further information about the providers and locations relevant to your information.
Access, correction and complaints
You may ask to access personal information we hold about you or request a correction. We may need to verify your identity and consider any applicable legal restrictions.
If you have a privacy concern, contact us using the details below. We will review it and respond within a reasonable time. If you remain dissatisfied, you may be able to complain to the Office of the Australian Information Commissioner where it has jurisdiction.
Contact us
Vinlio & Associates
Email: oguz@vinlio.com.au
Phone: 0402 711 971
We may update this policy as our practices change. The current version will be available on this page.